Can MSP2013 MSI and OS365 MSP versions be installed on same workstation if using the Clarity MSP Addin?

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Article ID: 140699

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Updated On:

Products

STARTER PACK-CLARITY PPM Clarity PPM SaaS

Issue/Introduction

Can we have MSP2013 and OS365/C2R MSP versions installed on same workstation?

Environment

Release : All supported Releases

Component : CA PPM SAAS MICROSOFT PROJECT (MSP)

Resolution

It's not supported for Clarity to have two different versions of MSP on a workstation even if they are the same installation type as this can cause issues with the MSP Integration.


Regarding OS365 and MSI combinations, see the following details from Microsoft:

Additional Information

See 100272 - Does Clarity PPM work with MS Project "365" / Click to Run versions?
See the below for some of the known KB Articles regarding issues/defects in working with MSP:

  • Reference KB000071385 - CA PPM and MSP integration - List of Knowledge Documents
  • Reference KB000015956 - CA PPM and MSP integration known defects - Support Technical Document Index