12.1 Web Viewer - Combining rows whilst exporting

Products

• Output Management Web Viewer

Issue/Introduction

A user would like to export a report, but combine rows into the same cell whilst exporting. Does Web Viewer support this?

Basically, their report is made up of multiple rows, Every other row has a policy number on it with some information and the row below it is more information about that policy. They would like to combine those rows into one cell.

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Resolution

Unfortunately no, the Web Viewer Export action does only a row by row, column to cell export. You would have to either generate the report so that the two items are on the same row before you export with Web Viewer, or combine the cell contents in Excel after the Export is complete.