URL_RESPONSE - 403 The server understood the request, but is refusing to fulfill it

Article Id: 140690

Status: Published

Updated On: 22-11-2019 12:11

Products:

DX Infrastructure Management , NIMSOFT PROBES

Issue/Introduction:

You have configured a profile in url_response probe, and when you click on "Test URL" button, the following error is displayed:

Cause:

This error is related with Windows NT authentication. The server pointed in the "URL" field of the probe profile does not support it.

Environment:

Release : 8.51, 9.x

Component : UIM - URL_RESPONSE

Resolution:

In the probe profile properties, go to "authentication" tab, and ensure that the "Windows NT authentication" is disabled:

If the problem still remain after doing it, please contact the Broadcom Support Team.

Additional Information:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/url-response-url-endpoint-response-monitoring/url-response-troubleshooting.html

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NT Authentication

The following table lists the error code descriptions when Windows NT authentication is enabled:

100 The request can be continued.

101 The server has switched protocols in an upgrade header.

200 The request completed successfully.

403 The server understood the request, but is refusing to fulfill it.

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