URL_RESPONSE - 403 The server understood the request, but is refusing to fulfill it

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

You have configured a profile in url_response probe, and when you click on "Test URL" button, the following error is displayed:

 

Cause

This error is related with Windows NT authentication. The server pointed in the "URL" field of the probe profile does not support it.

Environment

Release : 8.51, 9.x

Component : UIM - URL_RESPONSE

Resolution

In the probe profile properties, go to "authentication" tab, and ensure that the "Windows NT authentication" is disabled:

If the problem still remain after doing it, please contact the Broadcom Support Team.

Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/url-response-url-endpoint-response-monitoring/url-response-troubleshooting.html

=================================

NT Authentication

The following table lists the error code descriptions when Windows NT authentication is enabled:

100 The request can be continued.

101 The server has switched protocols in an upgrade header.

200 The request completed successfully.

.

.

.

.

403 The server understood the request, but is refusing to fulfill it.

=================================