RA Webservice: Keep Alive

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Article ID: 140682

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Updated On:

Products

CA Automic Workload Automation - Automation Engine CA Automic One Automation CA Automic Operations Manager CA Automic Oracle

Issue/Introduction

Due to firewall settings, is there a way to send keep alive packets for long running webservices?

Environment

Release : 11.2

Component : RA WEBSERVICEREST

Resolution

There is no method within the product to send keep alive packets; the Agent waits for the result from the webservice endpoint. If this is causing an issue within networking rules, an exception in the firewall would be necessary.