A threshold event in CAPM is asserting two events in Spectrum

Article Id: 140570

Status: Published

Updated On: 21-11-2019 07:18

Products:

CA Infrastructure Management , CA Performance Management - Usage and Administration , CA Performance Management - Data Polling

Issue/Introduction:

Customer has integrated CAPM 3.7 with Spectrum 10.3.2. Spectrum is polling CAPM twice for the same event which is causing duplicate events/alarms in Spectrum for the same CAPM event.

Environment:

Release : Spectrum 10.3.2 integrated with CAPM 3.7

Component : IM Reporting / Admin / Configuration

Resolution:

The fix for this issue has been included in CAPM 3.7.6 which is now available on the download site for PM.

The fix will also be included in CAPM 3.8.