Is there any document for all error codes of Clarity PPM

Article Id: 140545

Status: Published

Updated On: 21-11-2019 09:44

Products:

CLARITY PPM FOR ITG , CLARITY PPM FEDERAL , Clarity PPM On Premise

Issue/Introduction:

When error occurs, Clarity PPM shows error code like as "Error OSF-0005: ...".
Is there any document that describes all error codes and description?

Environment:

Release : 15.6,15.7

Component : PPM CLARITY DOCUMENTATION

Resolution:

There is no document like summarized error code table.
On-Premise customer is able to check the message.properties file under <PPM_HOME>/resource directory.
It will be helpful for understanding error codes.

In this file, error messages with codes are listed for each category.

Example,

# Engine Error *********0500-0599**********
bpm.errorExecutingAction=BPM-0500: Internal Process Engine Error. Contact your site administrator (An error occurred while executing the step).

bpm.noPostCondition=BPM-0501: No post-condition is defined for the step.
bpm.noNextStepsError=BPM-0502: No transition is defined for the step.
bpm.noActionError=BPM-0503: No action is defined for the step.
bpm.noAssigneesToSendAI=BPM-0504: The action item contains no assignees.
...

However, New UX does not get error messages from such a property file.
It generates error messages from the source code.