Client can't login after password reset
Article ID: 140542
Updated On:
Products
CA Single Sign On Secure Proxy Server (SiteMinder)
CA Single Sign On Agents (SiteMinder)
CA Single Sign On Federation (SiteMinder)
CA Single Sign On SOA Security Manager (SiteMinder)
SITEMINDER
Issue/Introduction
After resetting password, users cannot log in unless they wait for 20 seconds or so.If they try logging in immediately, they get prompted to change password.
Environment
Release : 12.8
Component : SITEMINDER -POLICY SERVER
Resolution
Time was out of sync with the server that they were using to do the custom password reset - about 15 seconds behind. Corrected this, and it worked.
Feedback
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