Rally: Custom report (Timesheet) does not return time spent even though all tasks have hours spent.

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Article ID: 140526

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Updated On:

Products

CA Agile Central On Premise (Rally) CA Agile Central On Premise (Rally) CA Agile Central SaaS (Rally)

Issue/Introduction

Custom report (Timesheet) does not return time spent even though all tasks have hours spent. (See CustomReport1.png for a view of the report)

Screenshot of the report attached

Type - Timesheet

Broken down by... - User

Filters of - Date >= some date

 

Environment

Release:


Component:

Resolution

In order for a user's time to show up in that report, it will be necessary for users to enter their time in the "Timesheet" page for the specific task they are working on.  I have attached screenshots of the timesheets page.

Please verify that each user is using this timesheet and that you are scoped for the project the tasks are in when running the report.  If you continue to have issues, please send a screenshot of the timesheet for a user whose information is missing and please include the URL at the top of the page.

Attachments

1574278993528__Timesheet2.png get_app
1574278973303__Timesheet1.png get_app
1574278924514__CustomReport1.png get_app