CA Software: How to obtain help for Functional Requests

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation
• CA Automic Operations Manager
• CA Automic Oracle
• Automic Continuous Delivery Director
• CA Automic Dollar Universe
• CA Automic Applications Manager (AM)
• CA Automic Sysload
• CA Spectrum
• DX Infrastructure Management
• CA Performance Management - Usage and Administration

Issue/Introduction

Where to consult in case you need help with configuration, integration with other applications, implementation of CA Software?

Cause

Functional Requests are out of Scope of Broadcom's Technical Support.

Environment

This applies to all CA Software Products supported by Broadcom.

Resolution

Functional questions should be addressed to the Broadcom Community or Services (HCL).

 

Broadcom Community for Enterprise Software is available here:

https://community.broadcom.com/enterprisesoftware/home

 

If you need assistance with custom code, developing reports or portals or, acquiring packaged solutions for your Broadcom Enterprise Solutions, you can engage our partner HCL Technologies.

The Enterprise Studio team of HCL (formerly the Services group within CA Technologies) can be reached at [email protected]