Crash on secondary during dbload - resolved with 10.03.01 patch

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Article ID: 140477

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

The secondary SS crashes each night during the online backup. A manual OLB worked.

 

Cause

The GDBs generated from the cores showed the following


#0  __memmove_ssse3 () at ../sysdeps/x86_64/multiarch/memcpy-ssse3.S:118

#1  0x00007f2e2d617627 in fill_window () from /opt/SPECTRUM/lib/libz.so.1

#2  0x00007f2e2d6183e0 in deflate_slow () from /opt/SPECTRUM/lib/libz.so.1

#3  0x00007f2e2d6192cb in deflate () from /opt/SPECTRUM/lib/libz.so.1

#4  0x00007f2e2d6212f4 in compress2 () from /opt/SPECTRUM/lib/libz.so.1

#5  0x00007f2e31392ac9 in SdmEtpkiMessagingMgr::doCompress(char const*, int, int&) () from /opt/SPECTRUM/lib/../SS/libsdmcasdm.so.1

#6  0x00007f2e3138f5d9 in SdmEtpkiEndpoint::buildNewMessage(char const*, int, unsigned char, int&) () from /opt/SPECTRUM/lib/../SS/libsdmcasdm.so.1

#7  0x00007f2e31390148 in SdmEtpkiEndpoint::send(char const*, int, char const*) () from /opt/SPECTRUM/lib/../SS/libsdmcasdm.so.1

#8  0x00007f2e31390f7d in SdmEtpkiEndpoint::read() () from /opt/SPECTRUM/lib/../SS/libsdmcasdm.so.1

#9  0x00007f2e31397557 in SdmEtpkiConnectEndpoint::run() () from /opt/SPECTRUM/lib/../SS/libsdmcasdm.so.1

#10 0x00007f2e3139eb56 in SdmTask::threadRun(void*) () from /opt/SPECTRUM/lib/../SS/libsdmcasdm.so.1

#11 0x00007f2e2ba95ea5 in start_thread (arg=0x7f2d9fef3700) at pthread_create.c:307

#12 0x00007f2e2b7be8cd in clone () at ../sysdeps/unix/sysv/linux/x86_64/clone.S:111


 

Environment

Release : 10.3.01

Component : Spectrum Core / SpectroSERVER

Linux

Resolution

This crash is caused by a known issue with the secure domain connector and is resolved with 10.03.01.D112 10.03.01.D112.

If you have a similar GDB, please contact support for a copy of this patch.

Additional Information

NOTE: Spectrum 10.3.1 is End of Support as of October 30, 2020