Citrix Platform support for Clarity

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Article ID: 140471

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Updated On:

Products

Clarity PPM On Premise

Issue/Introduction

Does Broadcom support Clarity on a Citrix platform?

Environment

Release : 15.4

Component : CA PPM INTEGRATIONS & INSTALLATIONS

Resolution

See the Specifications: Clarity PPM Components (On-Premise only) section of the Clarity PPM 15.7 Release Notes

See CA Support Statement for Virtualization for more details on support of Citrix and other virtual platforms. Excerpt "While CA does not insist that clients recreate each issue without virtualization before contacting support, we reserve the right to request the client diagnose and troubleshoot specific issues without the virtualization "variable". This will only be done where we have reason to believe the issue is directly related to virtualization."