Unknown Errors in USM when applying group filters

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Article ID: 140462

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

When creating or editing groups in USM, you apply a filter.  The below error occurs.  The portal.log also displays the same stack trace that only includes the NullPointerException.

Cause

A data issue in the umpGeoView table can cause this.  There will be some unexpected element in the "def" field for which parser is giving error.  Either the value of def in null or something that is not recognize by the parser.

Environment

Release : 8.51

Component : UIM - UMP_USM

Resolution

You can resolve the issue by 

1. Identifying the record with an unexpected value in the 'def' field

2. Deleting that record or GeoView and recreating it

Attachments