How to move a discovered device from one IP Domain to another in Performance Management

Article Id: 140455
Status: Published
Updated On: 19-11-2019 15:45
Products:
CA Infrastructure Management , CA Performance Management - Usage and Administration , CA Performance Management - Data Polling
Issue/Introduction:

Devices currently reside on a Data Collector that is part of the Default Domain. We want to move some, or all, of the devices to another IP Domain. How can this be accomplished?

Cause:

Need to change Data Collector managing device and target Data Collector is assigned to a different IP Domain than the device currently resides in.

Environment:

All supported Performance Management releases

Resolution:

The only solution to this is to delete the device from within the existing IP Domain, and discover it new within the target IP Domain.

  • A device can be moved from one Data Collector (DC) to another within the same IP Domain.
  • A device can not be moved from one DC to another where each DC is associated to a different IP Domain.
  • A device can not be moved from one IP Domain to another.

Per the IP Doamins page in the documentation, in the Assign Items to an IP Domain section, it states:

  • NOTE: You cannot move items from one IP domain to another.

Additional Information:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/performance-management/3-7/building/ip-domains.html