USM trend report in blank

Article Id: 140414

Status: Published

Updated On: 19-11-2019 07:37

Products:

DX Infrastructure Management , NIMSOFT PROBES

Issue/Introduction:

When customer runs the "trend report" in USM (with business hours field configured), as displayed below, nothing is retrieved:

However, if the "business hours" is not configured, the report runs fine:

Cause:

This is caused due a problem with the ump_unifiedreports package in UIM 9.2.0 version.

This problem does not occur in UIM 9.0.2 version.

Environment:

Release : 9.2.0

Component : UIM - UNIFIED REPORTER

Resolution:

This problem is solved by deploying the "ump_unifiedreports_920_HF1" package into the UMP robot.

Please contact the Broadcom Support Team to obtain this file.