USM trend report in blank

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

When customer runs the "trend report" in USM (with business hours field configured), as displayed below, nothing is retrieved:

 

 

However, if the "business hours" is not configured, the report runs fine:

 

Cause

This is caused due a problem with the ump_unifiedreports package in UIM 9.2.0 version. 

This problem does not occur in UIM 9.0.2 version.

Environment

Release : 9.2.0

Component : UIM - UNIFIED REPORTER

Resolution

This problem is solved by deploying the "ump_unifiedreports_920_HF1"  package into the UMP robot.

Please contact the Broadcom Support Team to obtain this file.