The Project Status Report does not show the project manager or some other information in NEW UX

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Article ID: 140411

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

The Project Status Report does not show the project manager or some other information in NEW UX.

Steps to reproduce: 

  1. Login to Clarity PPM New UI using an admin user.
  2. Open an existing project with a status report.
  3. Go to the “Status” tab. 
  4. Wait for few seconds to load the entire report. 
  5. Click on “Preview” button at the top-right corner.

Expected Results: The report output is previewed will all the information at the right places.
Actual Results: The Project Manager field is empty at the ribbon on the top of the report, although a project cannot exist without a manager. 

Workaround: Navigate to a different tab, for example, “Details” tab, stay there for few seconds and again navigate back to the “Status” tab. Wait a few seconds to load the report and then click “Preview”. The report shows the Project Manager name or any other information that was missing. 

 

Cause

Due to defect DE51893.

Environment

Release : 15.7

Resolution

Our development team is working on this defect. Hopefully this will be fixed in one of the upcoming releases of Clarity PPM.
Update: SE has resolved this problem and the fix will be included in 15.8.0