The Project Status Report does not show the project manager or some other information in NEW UX

Article Id: 140411
Status: Published
Updated On: 06-02-2020 11:56
Products:
Clarity PPM SaaS , Clarity PPM On Premise
Issue/Introduction:

The Project Status Report does not show the project manager or some other information in NEW UX.

Steps to reproduce: 

  1. Login to Clarity PPM New UI using an admin user.
  2. Open an existing project with a status report.
  3. Go to the “Status” tab. 
  4. Wait for few seconds to load the entire report. 
  5. Click on “Preview” button at the top-right corner.

Expected Results: The report output is previewed will all the information at the right places.
Actual Results: The Project Manager field is empty at the ribbon on the top of the report, although a project cannot exist without a manager. 

Workaround: Navigate to a different tab, for example, “Details” tab, stay there for few seconds and again navigate back to the “Status” tab. Wait a few seconds to load the report and then click “Preview”. The report shows the Project Manager name or any other information that was missing. 

 

Cause:

Due to defect DE51893.

Environment:

Release : 15.7

Resolution:

Our development team is working on this defect. Hopefully this will be fixed in one of the upcoming releases of Clarity PPM.
Update: SE has resolved this problem and the fix will be included in 15.8.0