Clarity Help Links Don't work in On Demand SAAS

Article Id: 140410

Status: Published

Updated On: 19-11-2019 19:26

Products:

CA Project & Portfolio Management SAAS , CLARITY PPM SAAS FOR ITG , STARTER PACK-CLARITY PPM , Clarity PPM SaaS

Issue/Introduction:

STEPS TO REPRODUCE:

1. Login to Clarity PPM Classic UI.
2. On the General Page Click on Help link.

Expected Results: A new page opens referencing to documentation site

Actual Results: Nothing Happens

Cause:

This is a defect DE51668 and targeted to fix in next upcoming version i.e. 15.7.1

Environment:

Release : 15.7

Component : CA PPM SAAS BUSINESS PROCESS MANAGEMENT

Resolution:

Workaround: Login to http://techdocs.broadcom.com and see the view the documentation until the bug is fixed.