Directly launching the Spectrum OneClick WebApp shows "Unable to authorize your request"

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Article ID: 140406

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

When you try to directly launch into the Spectrum Webapp (http://<hostname>:<port>/spectrum/oneclickwebapp) you receive an error window that shows "Unable to authorize your request".  The webswing.log file shows User authorization failed. User 'anonym' is not authorized to access application /oneclickwebapp

Cause

Due to WebSwing restrictions, you cannot directly launch to the OneClick WebApp 

Environment

Release:


Component:

Resolution

You need to first log in to the OneClick Administration page (http://<OC Host>:<port>/) and then click on the OneClick WebApp link to launch it.