Directly launching the Spectrum OneClick WebApp shows "Unable to authorize your request"

Article Id: 140406

Status: Published

Updated On: 19-11-2019 06:11

Products:

CA Spectrum , CA Spectrum , CA Spectrum , CA Spectrum , CA Spectrum , CA Spectrum , CA Spectrum , CA eHealth

Issue/Introduction:

When you try to directly launch into the Spectrum Webapp (http://<hostname>:<port>/spectrum/oneclickwebapp) you receive an error window that shows "Unable to authorize your request". The webswing.log file shows User authorization failed. User 'anonym' is not authorized to access application /oneclickwebapp

Cause:

Due to WebSwing restrictions, you cannot directly launch to the OneClick WebApp

Environment:

Release:

Component:

Resolution:

You need to first log in to the OneClick Administration page (http://<OC Host>:<port>/) and then click on the OneClick WebApp link to launch it.