Linux NFA Reaper Service won't stay running

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Article ID: 140374

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

While using NFA you may run into an issue where the RedHat Linux NFA Harvester's nfa_reaper service will no stay in a "running" state. It will appear as if the service starts properly, but it stops shortly after. 

 



Cause

The /$installdir/CA/NFA/DBUsers/ReporterAnalyzer.ini is in Windows format. 

Environment

Component : NQRPTA - REPORTERANALYZER

Resolution

1. Run: "dos2unix /$installdir/CA/NFA/DBUsers/ReporterAnalyzer.ini"


There should be an output such as: "dos2unix: converting file ReporterAnalyzer.ini to Unix format ..."


2. Run: service nfa_reaper restart


The service should now start and stay in the "running" state.