DC status reflects as unknown in CA Performance Management (CAPM) Console

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Article ID: 140355

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration

Issue/Introduction

In the CAPM console, the DC status reflects as unknown. Restarting the Data Collector/Activemq processes did not correct this.

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

Rebooted data collector, there may have been an OS issue blocking communication from the DC to the DA.