DevTest 10.5 unstable after weekend patching

Article Id: 140351

Status: Published

Updated On: 18-11-2019 12:39

Products:

CLOUDTEST , CA Application Test , CA Cloud Test Mobile , MOBILECLOUD , Service Virtualization

Issue/Introduction:

We are observing connection issue with devtest server intermittently from portal and virtual services. I also observed that admin users lost access to view and manage VSE on portal.

OS : linux service pack

V : 3.10.0

Changes : Patching event happend

org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (IO Error: The Network Adapter could not establish the connection)

org.apache.commons.dbcp.SQLNestedException: Cannot create PoolableConnectionFactory (IO Error: The Network Adapter could not establish the connection)
at org.apache.commons.dbcp.BasicDataSource.createPoolableConnectionFactory(BasicDataSource.java:1549)
at org.apache.commons.dbcp.BasicDataSource.createDataSource(BasicDataSource.java:1388)
at org.apache.commons.dbcp.BasicDataSource.getConnection(BasicDataSource.java:1044)
at org.springframework.jdbc.datasource.LazyConnectionDataSourceProxy.afterPropertiesSet(LazyConnectionDataSourceProxy.java:162)
at org.springframework.jdbc.datasource.LazyConnectionDataSourceProxy.(LazyConnectionDataSourceProxy.java:106)

Cause:

Database IP address changed or Firewall rules were enabled after patching.

Environment:

Release : 10.5

Component : CA Service Virtualization

Resolution:

We tried to ping Database server from the ED/Registry machine.. and we got connection time out error.

Please work with your network team and see if the IP address changed or if the firewall rules are enabled on the Database server..