UIM - Deleted devices return to be visible after some days

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Article ID: 140338

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES

Issue/Introduction

We are facing an issue where there are devices which were deleted from the Inventory and they reappear after some days. 

What I do to delete them is going to Inventory > "filter them in the search field" > Select all > Delete selected (I don't want to select "Prevent rediscovery" because I maybe will add them in a near future)

They seem to be deleted but after I get complains because they are visible again.

I have double checked the net_connect probe but there's no trace about these devices.

** It happens only with devices configured in net_connect probe ** 

 

Environment

Release : 9.2.0

Component : UIM - DISCOVERY_SERVER

                      net_connect probe

Resolution

The device is being discovered from the niscache on the robot that runs the probe.

 

can you please clean the niscache and remove the device again. This should stop rediscovery

 

Here you can find details how to clean the niscache:

article 46393