Failed to create the Management Command Listener

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Article ID: 140306

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Updated On:

Products

SITEMINDER

Issue/Introduction

After standing up a new policy server, the following error is shown in the smps.log upon startup:
Failed to create the Management Command Listener

Cause

The policy server had been previously started by root instead of the intended smuser. This resulted in three files in the /tmp folder that smuser could not delete/overwrite/edit and prevented a clean initialization.  These temp files were easy to identify as all three had 'siteminder' in their file names.

Environment

Release : 12.8.03

Component : SITEMINDER -POLICY SERVER

Resolution

Deleting these three temp files allowed the policy server to start without errors.