Failing installing Vertica DB for CA PM 3.5

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Article ID: 140281

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration CA Performance Management - Data Polling

Issue/Introduction

Installing on an open stack internal cloud.


dr_validate is successful.


dr_install fails with this error:


Prerequisites not fully met during local (OS) configuration for
verify-<IPaddress>.xml:
    HALT (U9999): https://my.vertica.com/docs/8.1.x/HTML/index.htm#cshid=U9999
        Unexpected error: 'NoneType' object has no attribute 'split'


This happens for each node in the cluster.

Cause

The metadata we are getting back from the open stack cloud cannot be parsed by the vertica install script.

Environment

Release : 3.5

Component : IM Reporting / Admin / Configuration

Resolution

Copy the dr_install.sh to dr_install.sh.original

Then edit dr_install.sh

Change this line:

/opt/vertica/sbin/install_vertica -s $DB_HOST_NAMES -u $DB_ADMIN_LINUX_USER -l $DB_ADMIN_LINUX_USER_HOME -d $DB_DATA_DIR -L ./resources/$VLICENSE -Y -r ./resources/$VERTICA_RPM_FILE $POINT_TO_POINT_SPREAD_OPTION $failure_threshold 2>&1 | tee -a $LOG_FILE


to

/opt/vertica/sbin/install_vertica -s $DB_HOST_NAMES -u $DB_ADMIN_LINUX_USER -l $DB_ADMIN_LINUX_USER_HOME -d $DB_DATA_DIR -L ./resources/$VLICENSE --ignore-install-config --ignore-aws-instance-type --no-system-configuration -Y -r ./resources/$VERTICA_RPM_FILE $POINT_TO_POINT_SPREAD_OPTION $failure_threshold 2>&1 | tee -a $LOG_FILE

We are adding these 3 switches:

--ignore-install-config --ignore-aws-instance-type --no-system-configuration


Additional Information

Vertica has not tested on openstack

https://www.vertica.com/blog/hpe-vertica-and-openstackba-p235411/