Failing installing Vertica DB for CA PM 3.5

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration

Issue/Introduction

Installing on an open stack internal cloud.

dr_validate is successful.

dr_install fails with this error:

Prerequisites not fully met during local (OS) configuration for
verify-<IPaddress>.xml:
    HALT (U9999): https://my.vertica.com/docs/8.1.x/HTML/index.htm#cshid=U9999
        Unexpected error: 'NoneType' object has no attribute 'split'

This happens for each node in the cluster.

Environment

Release : 3.5

Component : IM Reporting / Admin / Configuration

Cause

The metadata we are getting back from the open stack cloud cannot be parsed by the vertica install script.

Resolution

Copy the dr_install.sh to dr_install.sh.original

Then edit dr_install.sh

Change this line:

/opt/vertica/sbin/install_vertica -s $DB_HOST_NAMES -u $DB_ADMIN_LINUX_USER -l $DB_ADMIN_LINUX_USER_HOME -d $DB_DATA_DIR -L ./resources/$VLICENSE -Y -r ./resources/$VERTICA_RPM_FILE $POINT_TO_POINT_SPREAD_OPTION $failure_threshold 2>&1 | tee -a $LOG_FILE

to

/opt/vertica/sbin/install_vertica -s $DB_HOST_NAMES -u $DB_ADMIN_LINUX_USER -l $DB_ADMIN_LINUX_USER_HOME -d $DB_DATA_DIR -L ./resources/$VLICENSE --ignore-install-config --ignore-aws-instance-type --no-system-configuration -Y -r ./resources/$VERTICA_RPM_FILE $POINT_TO_POINT_SPREAD_OPTION $failure_threshold 2>&1 | tee -a $LOG_FILE

…

We are adding these 3 switches:

--ignore-install-config --ignore-aws-instance-type --no-system-configuration

Additional Information

Vertica has not tested on openstack

https://www.vertica.com/blog/hpe-vertica-and-openstackba-p235411/