RSP probe not able to discover windows server

Products

• DX Infrastructure Management
• NIMSOFT PROBES

Issue/Introduction

I was trying to discover two windows server through RSP probe but we are not able to do it. We have opened port 135 to access through WMI port. Also credentials were  double checked.

 

Cause

- Security

Environment

Release : 8.51

Component : UIM - RSP

Resolution

Based on the log entries, it appears that some security software/pop-up/prompt is interfering with the probe trying to connect to the machine.

As per the rsp.log:

Nov 14 17:22:17:132 [25100] rsp: 

   ** Unauthorized Access is Prohibited **

Please discuss this with the customer/their Windows security team.

This looks like it may be an interactive logon warning message or something similar which is interfering with the logon.

https://docs.microsoft.com/en-us/windows/security/threat-protection/security-policy-settings/interactive-logon-message-title-for-users-attempting-to-log-on