SYSVIEW CICS is failing with error "GSVC016E (GSVI) CICS DATA LOGGER IS NOT ACTIVE SSID=GSVX LOGGER=CICSLOGR?
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SYSVIEW CICS is failing with error "GSVC016E (GSVI) CICS DATA LOGGER IS NOT ACTIVE SSID=GSVX LOGGER=CICSLOGR?

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Article ID: 14027

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Updated On:

Products

SYSVIEW Performance Management

Issue/Introduction

SYSVIEW CICS cannnot be started, and shows the following messages.  

+GSVC066I (GSVI) SSID=GSVX LOGGER=CICSLOGR IS INACTIVE. RETRY  10 OF  10 IN  15 S
+GSVC016E (GSVI) CICS DATA LOGGER IS NOT ACTIVE SSID=GSVX LOGGER=CICSLOGR      
+GSVC900E (GSVI) INITIALIZATION HAS TERMINATED DUE TO ERROR.  RETURN CODE = 00000014

Resolution

The problem is occurring because a connection could not be established with the CICS data logger. The CICS logger needs to be started first. See the online documentation section titled "Product Server Address Spaces and Subtasks" for more information on how to setup the CICS Data Logger: