Unable to load NFA console correctly after new install of NFA 10.x

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Article ID: 140224

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Updated On:

Products

CA Network Flow Analysis (NetQos / NFA)

Issue/Introduction

New installation of NFA 10.0. After installation not able to load the NFA console as expected. The gui menus not populating correctly in browser after login

 

Environment

Release : 10.0

Component : NQRPTA - REPORTERANALYZER

Windows 2016

Resolution

Some prerequisites related to IIS / ASP were missing as documented in the install docs.

 

Install IIS, ASP, COM+, and SNMP

 

install iis

 

NFA windows prerequisites



The NFA-check.bat file gave the below recommendations 

 

D:\CA\NFA_Check_1.0>NFA-fix.bat

 

Enabling features:

 

ServerMediaFoundation  IIS-HttpRedirect  IIS-LoggingLibraries  IIS-RequestMonitor  

IIS-BasicAuthentication  IIS-WindowsAuthentication  IIS-DigestAuthentication 

 IIS-ClientCertificateMappingAuthentication  IIS-IISCertificateMappingAuthentication 

 IIS-URLAuthorization  IIS-IPSecurity  IIS-HttpCompressionDynamic  

IIS-ManagementScriptingTools  IIS-ASPNET



Error: 0x800f081f



The source files could not be found.

 

Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see http://go.microsoft.com/fwlink/?LinkId=243077.

 

----------- Done. ------------

 

To complete this process, please

 

- REBOOT

 

- RE-RUN the CHECK tool

 

 Since getting error to enable IIS-ASPNET using NFA-fix.bat can use information below

 

How to register ASP.NET on Microsoft Windows Server 2016

 

To register ASP.NET on Microsoft Windows Server 2016, launch an elevated command prompt and run the following command:

 

dism /online /enable-feature /featurename:IIS-ASPNET45



After this process was done the NFA console was launching with all menus populated correctly

Note: If the above does not work can also try with removing IIS and .Net 

And then readd these features according to NFA pre-requisite documents

 




Additional Information

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/network-flow-analysis/10-0-0/installing/system-recommendations-and-requirements/windows-servers.html

 


https://techdocs.broadcom.com/content/dam/broadcom/techdocs/us/en/assets/docops/nfa1000/nfa_check_1.0.zip

 

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