CA PPM Jaspersoft Apply Button Not working with Phoenix Theme


Article ID: 140211


Updated On:


Clarity PPM On Premise


Apply button in the input control not working in the input control of jaspersoft .
Error from screen shot is from debugging: Phoenix UI Version {PUI_Version}:
Failed to load resource: The server responded with a status of 403 (Forbidden)
Apply button doesn't work, and the only error is the one displayed in developer tools. Message "You must apply input values before the report can be displayed." shows even though input values were selected. 


If the Siteminder web agent finds a bad character, it will reject the request.


Release : 15.5.1

Component : CA CLARITY PPM Jaspersoft


If using CA Siteminder 

Please perform the following:

A) Check the Webagent logs for Siteminder

B) In the logs will define as "Bad Character"

C) In the Siteminder configuration file, remove the Bad Character

Additional Information

For more information please see the below document:

1) Override the Default CSS Character Set

2) Specify Bad Query Characters

3) Specify Bad URL Characters

4) Enable Bad Form Characters