SMTP Host name is not updating in the email configuration in OneClick - error "Invalid Host Name Specified"

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Article ID: 140190

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

We are trying to update the smtp info from the OneClick Administration > Email Configuration page. We are getting an error "Invalid Host Name Specified"

Cause

A FQDN is being entered in the hostname filed, which is not allowed. 

Environment

Release : 10.2

Component : Spectrum Core / SpectroSERVER

Resolution

Only enter hostname in the SMTP Server host field. Entering the FQDN here causes the error - the SMTP Server Domain field is used to enter the domain. 

Example: 


If my SMTP server is "smtpmail.broadcom.com" then my hostname is "smtpmail" and my domain is "broadcom.com."


Correct: 




Incorrect: 


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