SMTP Host name is not updating in the email configuration in OneClick - error "Invalid Host Name Specified"

Products

• CA eHealth
• CA Spectrum

Issue/Introduction

We are trying to update the smtp info from the OneClick Administration > Email Configuration page. We are getting an error "Invalid Host Name Specified"

Cause

A FQDN is being entered in the hostname filed, which is not allowed. 

Environment

Release : 10.2

Component : Spectrum Core / SpectroSERVER

Resolution

Only enter hostname in the SMTP Server host field. Entering the FQDN here causes the error - the SMTP Server Domain field is used to enter the domain. 

Example: 

If my SMTP server is "smtpmail.broadcom.com" then my hostname is "smtpmail" and my domain is "broadcom.com."

Correct: 

Incorrect: