Alarms are visible on devices in Maintenance.

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Article ID: 140180

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Updated On:

Products

CA eHealth CA Spectrum

Issue/Introduction

We expect that when devices are put into maintenance, that all existing alarms should be hidden in the alarm tab but alarms from devices are not suppressed in Maintenance Mode on this Spectrum install.

 

Cause

The "Show secondary when in maintenance" parameter" was set to "Yes".

Environment

Release : All

Component : Spectrum Core / SpectroSERVER

Resolution

From the OneClick console, "View" tab, Choose "Preferences" and browse to the Alarms Tab -> Alarms Table folder.

The "Show secondary when in maintenance" parameter" needs to be set to "NO" or you will see alarms while in maintenance.


https://ent.box.com/shared/static/z0ib3reravi2x42t113ygth6dqrtr4w2

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