Analytic Dashboards - Timestampe not correct

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Article ID: 140158

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Updated On:

Products

CA Automic Workload Automation - Automation Engine AUTOMIC WORKLOAD AUTOMATION CA Automic One Automation CA Automic Operations Manager CA Automic Oracle

Issue/Introduction

Analytic Dashboards showing wrong timestamp from the Statistic Jobs:

The marked job    Start time: 07.10.2019 12:45Uhr   really started at 14:45Uhr!

if we go directly to that JOBP Object and open his statistics - then the time is correct.

it is just wrong in the dashboard.

What can we do to change that?



Environment

Release : 12.3

Component : ACTION BUILDER

Resolution

Automic Database always use UTC Timestamps!

You have to give every relevant User a TimeZone Obect which fits in his region.

For Example in above screenshot , give the User  (MET) TimeZone for the region (Germany).

Now we see in Analytics the correct TimeStamps!


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