Category tooltip on Xflow

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Article ID: 140145

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Updated On:

Products

CA Service Management - Service Desk Manager

Issue/Introduction

When selecting category in XFlow, the tooltip shows the category symbol. No added value....

Is there a way to change this behaviour and display description instead in the tooltip

Environment

Release : 17.2

Component : XFLOW INTERFACE FOR SDM

Resolution

At some site categories has lengthy branching with long names. This generally doesnt fit on the screen. 

Tooltip will help to display the correct branching and  name will be displayed perfectly. 


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