KNG0027E Message Log Failure

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Article ID: 140140

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Updated On:

Products

CA Vantage Storage Resource Manager

Issue/Introduction

At the start of Vantage STC following error message are displayed:

"KNG0027E Message Log Failure, R15=0000006E, R0=00000000".

 

Cause

This problem occurs if RO93221 is applied and system parameter MSGLGSUP is set to Y.

Environment

Release : 14.0

Component : CA Vantage Storage Resource Manager

Resolution

This problem can be solved by applying the RO94643 


or by applying the following circumvention :


 Activate the logging of CA Vantage (MSG) System  Activity Log object manually. In CA Vantage Windows Client

 object tree go to CA Vantage Internal Management-> Messages->  CA Vantage Message Log object->Options-> Message Logging

 ->Set Timing for Event-> Save and Activate the Script.