Notification Manager cannot reach SQL database

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Article ID: 140136

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Updated On:

Products

CA Automation Point

Issue/Introduction

When upgrading your Microsoft SQL database server for CA Automation Point Notification Manager and going to use TLS 1.2 instead of TLS 1.0, it's possible that during the logonther will be an issue
It's possible to get an error message: Unable to validate login due to the following error: VOX6066E Could not connect to MDB database (RC=6066) Remaingint attempt: n

Cause

Microsoft SQL 2008 without any update does not support TLS 1.2 

Environment

Release : 11.6

Component : CA Automation Point

Resolution

It's needed to upgrade the MS SQL client component/driver.. New version is MS SQL Server 2008 and SQL server 2008 R2 Native client... This is supporting TLS 1.2



Additional Information

This isnt only valid for the MS SQL 2008 version, but also other MS SQL versions..

See this url :  https://support.microsoft.com/en-us/help/3135244/tls-1-2-support-for-microsoft-sql-server