Introscope Frontends folder doesn´t appear on Atlassian application with agent 10.5

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Article ID: 140084

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Updated On:

Products

CA Application Performance Management Agent (APM / Wily / Introscope) CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE

Issue/Introduction

We have jira and confluence software from Atlassian with an Introscope agent at version 10.1 working correctly. We installed agent  version 10.5 and both agents are reporting but no Frontend metrics appear in the 10.5 agent, version 10.1 shows frontends metrics.

 

 

 

 

Cause

Agent log showed that agent was clamped 


5/28/19 01:36:48 PM CEST [WARN] [IntroscopeAgent.Agent] Absolute metric clamp of 5000 reached, no more metrics can be created. Instrumentation on this application should be reduced.

Environment

Release : 10.5

Component : APM Agents

Resolution


Customer modified the JMX filter as it had been set incorrectly to include too many values and now the desired metrics are appearing