CAPKI "not a valid install location" error is seen when installing Harvest

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Article ID: 140073

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Updated On:

Products

CA Harvest Software Change Manager CA Harvest Software Change Manager - OpenMake Meister

Issue/Introduction

During the install of Harvest on an Redhat Linux 7,  the install errors out "not a valid install location" after providing the location of CAPKI.  Customer copied the files in the SharedComponents folder from the old machine to the new machine in the same directory where the install fails now.

Cause

Permissions on the folders/files caused the error.

Environment

Release : 13.0

Component : CA Harvest Software Change Manager

Resolution

permissions/ownership of the files in the /opt/CA/SharedComponents folder cause the error 


change ownership/permissions on all files in /opt/CA  folder recursively to the Harvest unix user / group and  755 at least and retry.