Error on a windows job in interactive mode : CAWA_E_20020

Products

• CA Workload Automation AE - Business Agents (AutoSys)
• CA Workload Automation AE - System Agent (AutoSys)
• CA Workload Automation AE - Scheduler (AutoSys)
• Workload Automation Agent
• Autosys Workload Automation

Issue/Introduction

Why do we have this error msg below while we indicated the paremeter "interactive: 1" in the job:

Error msg : " CAWA_E_20020 Logon failed for DOMAIN1\USER1 due to: Unable to locate interactive logon session.Error code: 20013" 

Definition of the job : 

 insert_job: Job1
 command: execute.cmd
 machine: win2k16
 owner: user1@domain1
 std_out_file: "%AUTOUSER%\out\%AUTO_JOB_NAME%-%AUTORUN%"
 std_err_file: "%AUTOUSER%\out\%AUTO_JOB_NAME%-%AUTORUN%"
 alarm_if_fail: 1
 alarm_if_terminated: 1
 interactive: 1

 

Resolution

User must now be logged in via RDP for WA Agent to be able to run interactive jobs.

Set following parameter in the agentparm.txt

oscomponent.interactive=true

Note: Microsoft has fully disabled Interactive Service Detection starting with Windows 10 Build 1803 and Windows Server 2016 and 2019. Starting with these versions, access to Session 0 is no longer possible.

https://docs.microsoft.com/en-us/answers/questions/27517/is-there-any-workaround-in-win10-to-allow-service.html