File Download Getting Stuck || SPS to Backen App

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• AXIOMATICS POLICY SERVER
• CA Single Sign On Agents (SiteMinder)
• CA Single Sign On Federation (SiteMinder)
• CA Single Sign On SOA Security Manager (SiteMinder)
• SITEMINDER

Issue/Introduction

 

We're running CA Access Gateway (SPS) and we see the following line :

   [08/20/2019][15:14:17][32217][51542896][3eae827a-9189472f-bb97a69c-
   27e337ce-972457cc-6b][requestConnection():
   ][Get connection: HttpRoute[{}->http://ri-app.zurichna.com], timeout
   = 300000]

If we want to increate the value of the mentioned timeout, where
should we bring the modification ?

 

Environment

CA Access Gateway (SPS) all versions

Resolution

The value we see here :

 

 [08/20/2019][15:14:17][32217][51542896][3eae827a-9189472f-bb97a69c-

 27e337ce-972457cc-6b][requestConnection():

 ][Get connection: HttpRoute[{}->http://ri-app.zurichna.com], timeout

 = 300000]

 

come from the configuration of server.conf:    

   http_connection_timeout

The configuration is given by default as :

   http_connection_timeout="3 minutes"

I've changed it that way to see the value 180002 :

   http_connection_timeout="180002"

and now the traces show :

   [10/22/2019][09:33:57][14018][140363500586752][158702f7-d1608030-

   b9b793d4-cb950273-ce99aab2-176f][requestConnection():

   ][Get connection: HttpRoute[{}->http://wa.training.com], timeout =

   180002]