The Modern / New User Experience (UX) is displaying error messages that cause the application not to function properly.
A 'Could not save the view' error keeps popping out when using custom views on the Project Board and grids causing data not to display.
STEPS TO REPRODUCE:
Expected Results: The view to be applied and data to be displayed if anything needs to be returned.
Actual Results: Errors seen: "Could not load the view columns." or "Could not save the view. As a consequence data is not displayed."
Note: this can happen on other objects as well.
Parts of the issue were addressed in DE51385, DE59142 and through a user story
SE has provided a possible workaround for this issue. Please contact support to confirm this is the issue being faced and the queries for the workaround.
1. To identify the views:
SELECT v.id, v.name, v.type, v.owner, v.associated_instance_id, v.associated_object_type, v.view_mode, v.view_classifier, u.id AS user_id
FROM odf_ui_views v JOIN cmn_sec_users u ON v.owner = u.id
WHERE v.view_mode = 'UNSAVED' AND v.type = 'projects' AND u.user_name IN ('actual_user_name_here')
2. To identify the personalization
SELECT p.* from cmn_ui_personalizations p
JOIN cmn_sec_users u ON u.id = p.user_id
AND p.component IN ('projects')
AND u.user_name IN ('actual_user_name_here')
Based on the returned information, a series of update statements and delete statements will be generated to resolve the issue.