iDash Upgrade 12.1 Exception Messages
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iDash Upgrade 12.1 Exception Messages

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Article ID: 139965

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Updated On:

Products

iDash Workload Automation iDash Workload Automation for CA 7

Issue/Introduction

[ERROR] com.install4j.runtime.beans.actions.control.RunScriptAction [ID 146799]: java.lang.NullPointerException
In action "Testing Connection for DB [Run script]" (screen "Test iDash DB Connection [Form]"), property "Script":
java.lang.NullPointerException
at java.lang.ProcessBuilder.start(ProcessBuilder.java:1012)
at java.lang.Runtime.exec(Runtime.java:620)
at java.lang.Runtime.exec(Runtime.java:485)
at com.install4j.script.I4jScript_Internal_145.eval(I4jScript_Internal_145.java:83)
at com.install4j.script.I4jScript_Internal_145.evaluate(I4jScript_Internal_145.java:*160)
at com.install4j.runtime.installer.helper.Script.evaluate(Script.java:33)
at com.install4j.runtime.installer.ContextImpl.runScript(ContextImpl.java:207)
at com.install4j.runtime.installer.ContextImpl.runScript(ContextImpl.java:201)
at com.install4j.runtime.beans.actions.control.RunScriptAction.execute(RunScriptAction.java:35)
at com.install4j.runtime.beans.actions.SystemInstallOrUninstallAction.install(SystemInstallOrUninstallAction.java:29)
at com.install4j.runtime.installer.ContextImpl$9.executeAction(ContextImpl.java:1750)
at com.install4j.runtime.installer.ContextImpl$9.fetchValue(ContextImpl.java:1740)
at com.install4j.runtime.installer.ContextImpl$9.fetchValue(ContextImpl.java:1737)
at com.install4j.runtime.installer.helper.comm.actions.FetchObjectAction.execute(FetchObjectAction.java:14)
at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionDirect(HelperCommunication.java:272)
at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionInt(HelperCommunication.java:247)
at com.install4j.runtime.installer.helper.comm.HelperCommunication.executeActionChecked(HelperCommunication.java:185)
at com.install4j.runtime.installer.helper.comm.HelperCommunication.fetchObjectChecked(HelperCommunication.java:168)
at com.install4j.runtime.installer.ContextImpl.performActionIntStatic(ContextImpl.java:1737)
at com.install4j.runtime.installer.InstallerContextImpl.performActionInt(InstallerContextImpl.java:159)
at com.install4j.runtime.installer.ContextImpl.performAction(ContextImpl.java:1165)
at com.install4j.runtime.installer.controller.Controller.executeAction(Controller.java:401)
at com.install4j.runtime.installer.controller.Controller.executeActions(Controller.java:367)
at com.install4j.runtime.installer.controller.Controller.handleCommand(Controller.java:224)
at com.install4j.runtime.installer.controller.Controller.start(Controller.java:123)
at com.install4j.runtime.installer.Installer.runInProcess(Installer.java:61)
at com.install4j.runtime.installer.Installer.main(Installer.java:46)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)
at com.exe4j.runtime.LauncherEngine.launch(LauncherEngine.java:84)
at com.install4j.runtime.launcher.UnixLauncher.start(UnixLauncher.java:66)
at install4j.Installer2257576441.main(Unknown Source)

 

Environment

Release : 12.1

Component : CA WORKLOAD AUTOMATION AE IDASH

Cause

response.varfile is missing most of the expected entries

e.g. 

idashDBHostName=<DBHOST>
idashDBName=IDASH
idashDBPort=1433
idashDBUser=idash
idashDBVendorIndex$Integer=0

idashURL=jdbc\:sqlserver\://<DBHOST>\:1433;databaseName\=IDASH

Resolution

Copy a complete response.varfile from another environment and modify it to match the upgrade env.

Rerun the upgrade.

We do not know why the original response.varfile was missing the expected entries.