When downlaoding an Application with large number of jobs (over 100), the Progress Information window may appear to be stuck.
User has to cancel the above window. The Application then appears in Define. The Application may appear blank with no jobs.
Release : 12.1, 12.2
Component : CA WORKLOAD AUTOMATION DE (DSERIES) DESKTOP CLIENT
The issue is due some libraries that do not properly populate the graphs in Desktop Client.
The Desktop Client requires patch. As of the writing of this article the patch is only available as a Test Fix.
Please open a Support issue and request the test fix.
Users may also try to minimize and then maximize the Application Window in Define.