XCOM TRANSFER ENDS WITH XCOMN0322E

Products

• XCOM Data Transport
• XCOM Data Transport - Windows
• XCOM Data Transport - Linux PC
• XCOM Data Transport - z/OS

Issue/Introduction

  

Customer provided these problem remarks (actual file qualifiers were   substituted

by name_letter):

We have a problem when XCOM for Windows tries to access a NAS   network path

using UNC. Client are trying to use \\name_a.name_b.name_c.name_d\name_e  

as remote path--but every time they try it gives XCOMN0322E Cannot access 

file server: The specified network password is not correct.

Client ran several tests and when they created a symbolic link with command

mklink /d E:\name_g\name_h      \\name_a.name_b.name_c.name_d\name_f     

the transfer completed correctly.

The user--shared files--path all have the correct permissions. 

-

Environment

OS : Windows

Release : 11.6

Component : CA XCOM Data Transport for Windows

Cause

-

Resolution

Support provided these comments:

-

  

Our understanding is that you are initiating a transfer from a    UNIX system to

Windows and it is failing. The message received is         XCOMN0322E Cannot

access file server: The specified network password is not correct.

 

Based on the command provided earlier you have the value for REMOTE_FILE= 

with more slashes than necessary:

\\\\name_a.name_b.etc.\\name_f\\name_i\\etc.

Normally a UNC path would be:

\\name_a.name_b.etc.\name_f\name_i\etc.

Suggestion:

Please try to initiate the transfer from UNIX to Windows with the proper UNC 

path specified for REMOTE_FILE= and provide us with the outcome. If the 

transfer fails we would need for you to reproduce the problem after 

turning on the XCOM trace on Unix and Windows.

-