Configuring Passwords for the Service Manager Dialog
Article ID: 139345
Updated On:
Products
CA Automic Workload Automation - Automation Engine
Issue/Introduction
How do I set passwords for the service manager / service manager dialog?
Environment
Release : 12.3
Component : SERVICE MANAGER
Resolution
The information for the passwords does not appear to work if directly entered into the ucybsmgr.ini. The way to do this would be as such:
From a service manager dialog connecting to a service manager that has no passwords set:
1.) In the upper left corner of the ucybsmgr click on the icon and select change password
2.) select '3' and then enter and confirm a password. Do NOT enter any value for administrator password
3.) select ok
4.) select change password again
5.) select '2' and then enter and confirm a password. Enter the value from step 2 as the administrator password
6.) select ok
7.) select change password a third time
8.) select '1' and then enter and confirm a password. Enter the value from step 2 as the administrator password
9.) select ok
Now all three values should be set - you'll see in the ucybsmgr.ini that all three now have encrypted values present.
Once you refresh the service (and it shows the access denied) you can then go back to the upper left and select 'enter password' - once you've done so and refresh via f5 the access denied message should disappear.
If you've already entered values, delete all values from the ucybsmgr.ini and restart the service.
From a service manager dialog connecting to a service manager that has no passwords set:
1.) In the upper left corner of the ucybsmgr click on the icon and select change password
2.) select '3' and then enter and confirm a password. Do NOT enter any value for administrator password
3.) select ok
4.) select change password again
5.) select '2' and then enter and confirm a password. Enter the value from step 2 as the administrator password
6.) select ok
7.) select change password a third time
8.) select '1' and then enter and confirm a password. Enter the value from step 2 as the administrator password
9.) select ok
Now all three values should be set - you'll see in the ucybsmgr.ini that all three now have encrypted values present.
Once you refresh the service (and it shows the access denied) you can then go back to the upper left and select 'enter password' - once you've done so and refresh via f5 the access denied message should disappear.
If you've already entered values, delete all values from the ucybsmgr.ini and restart the service.
Additional Information
prerequisites: Microsoft Visual C++ 2010 Redistributable
Installing the ServiceManager
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