SAP agent troubleshooting: tracing communication between Agent and SAP
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SAP agent troubleshooting: tracing communication between Agent and SAP

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Article ID: 139194

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

A customer had an issue with the SAP Agent. In order to troubleshoot it or understand the communication between the agent and SAP system, which tracing levels are required?

Environment

Release : 12.x and 21.x

Component : AUTOMATION ENGINE

Subcomponent: Agent SAP

Resolution

SAP tracing flags of following should be sufficient (which should include SAP&Agent communication):
- TCP/IP=9
- RFC=3
- JCL=1

 

They can be set in the Advanced properties of the Agent in the Administration - Agents tab as below: