CA-cci start...FAIL 4

Products

• Unicenter Job Management Option

Issue/Introduction

Problem: Ca7 Jobs failing with error code U4095, and CCI services failing with:

Oct 27 15:51:43 machine _name CAICCID[61151]: .CAICCI_F_1039 Program 5946 is already active

Oct 27 15:51:43 machine_name casrvc[61065]: Executed CA-cci start............................................FAIL 4 

Environment

Release : 11.2

Component : UNICENTER UNIVERSAL JOB MANAGEMENT AGENT & CCI 

Cause

This is due to an incomplete shutdown of CCI.

Resolution

Need to go  /opt/CA/SharedComponents/ccs/cci/config/cs-uat-biqalt01   and delete the cci.pid lock file.

Then restart the services and rerun ca7 jobs.