Memory usage is not displayed in the Performance tab in OneClick for Host_systemEDGE models

Products

• CA eHealth
• CA Spectrum

Issue/Introduction

Memory usage is not displayed in the Performance tab in OneClick for Host_systemEDGE models

A check of the mib on the System Edge device shows the hrStorageTable is populated with data and the RFC-2790 application models is created in Spectrum for the device model.

Environment

Release : Any version of Spectrum

Component : Spectrum Core / SpectroSERVER

Cause

Incomplete information in the Host Resources mib on the System Edge device

Resolution

For the individual Host_systemEDGE models where you are seeing this issue occur, please do the following:

1. Log into OneClick console as an ADMIN user

2. Find and select the Host_systemEDGE model

3. Click on the Attributes tab

4. Find the following attributes and change the values as follows:

NRM_MemoryModelTYpeToRead -> 0xc40043

NRM_MemoryUsedAttr -> 0xc4073d

NRM_MemoryTotalAttr -> 0xc4073c

NRM_MemoryUtilNameAttr -> 0xc4073a

5. After setting the above values, right mouse click on the model and select Reconfiguration -> Reconfigure Model from the menu

6. After the reconfiguration is complete, click on the Performance tab and see if the memory is now displayed. It may take a minute or two to update.