Resetting UAPMAdmin Password
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Resetting UAPMAdmin Password


Article ID: 139046


Updated On:


ASSET PORTFOLIO MGMT- SERVER CA IT Asset Manager CA IT Asset Manager Asset Portfolio Management


Sometimes, the uapmadmin password may be lost or corrupted and needs to be reset.  This article discusses how to achieve this task.  


Note:  One will need to have access to the EEM Server to achieve this activity.


Release:  ITAM/APM 14.1 and higher


Run the applauncher command to reset the uapmadmin password:


1. Using the APM installation media, locate the folder <drive>:\products\ITAM\Setups\EEM


2. Copy the EEM folder to a local drive (ex. C:\EEM)


3. From a command line, navigate to the EEM folder and run the .exe program with the following parameters:

AppLauncher.exe -ProductName=EEM -EEMParameter='-EEMBackend="EEMhostname",-EEMAdminPass="xxxx",-EEMUapmPassword="newvalue",-EEMCasmPassword="yyyy",-DatabaseType="SQL Server",-DBServer="DBhostname",-UserID="sa",-DBName="mdb",-Port="1433",-DBOwner="dbo",-DBPassword="zzzz",-MdbAdminPassword="uuuu",-BundleVersion="17.0"'


Please note that:

EEMAdminPass is the password for EiamAdmin

EEMUapmPassword is the new value for uapmadmin password

EEMCasmPassword is the password for casmadmin

MdbAdminPassword is the password for mdbadmin


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