CA 7 : JOB abended S878 tracked still in ACT queue

Products

• CA 7 Workload Automation

Issue/Introduction

When a job is submitted by CA-7 and it abends S878 at EOM (END OF MEMORY), the status of the job is left 'ACTIVE' in CA-7.

How to find a cause/bypass of this situation.

 

 

Environment

Release : All

Component : CA-7

Cause

When a job abends S878 at EOM (END OF MEMORY), also the Init fails and this doesn't allow the Operating System to create the SMF record that tells CA-7 the job ended.
CA-7 is 100% driven by SMF data in order to catch the different jobs status under JES. If the SMF record of 'JOB TERMINATION' is not generated, CA-7 doesn't know about the job end.

Resolution

The better way to get rid of these situations is to trap these S878 Abend messages with an Auto Operator Tool (like OPSMVS).

This will allow to execute something in the System (like submitting for example a CA-7 CCI Terminal job that gives commands or creating an email that advises what to do in CA-7....)  in order to correctly manage the abended job.