VNA Gateway shows Operational status Down in Performance Management

Products

• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

VNA gateway shows an operational status of down but is showing Administrative status Up.

It's also integrated with Spectrum which shows expected inventory and data without issue.

Environment

All supported Performance Management and VNA releases

Cause

VNA Gateway was added to a Tenant Agnostic Data Collector Tenant configuration in Performance Management

Resolution

Tenant Agnostic Data Collector configurations don't support VNA. Reference the "Configure Tenant-Agnostic Data Collectors" section of the documentation".

It states "Tenant-agnostic Data Collectors cannot host CA Mediation Manager (CAMM) or CA Virtual Network Assurance (CA VNA). For each tenant, a separate Data Collector is required for CAMM and CA VNA."