After executing "/opt/SecureSpan/Gateway/runtime/bin/gateway.sh stop" for stopping the Software Gateway , the following messages were shown.
Stopping Process Controller...
Shutting down Gateway Services: done.
Shutdown failed -- must use -force
Why is the "Shutdown failed -- must use -force" message shown?
What should we do for it?
Release : 9.3
Component : API GATEWAY
This messages is shown when the Gateway.jar process couldn't be shutdown. The PID of the Gateway process is recorded in the "/opt/SecureSpan/Gateway/node/default/var/ssg.pid" file.
The PID can be accidentally assigned to another non-Gateway process because PIDs are reused by the Operating System.
In such case, this message is shown by the "gateway.sh stop" command. The following steps need to be done for this "Shutdown failed -- must use -force" message.