How to solve Axis2ClientCorrelationTracer ITracer_startTrace exception in agent log

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE

Issue/Introduction

How to address below error in Agent log:

[WARN] [IntroscopeAgent.Agent] Axis2ClientCorrelationTracer ITracer_startTrace exception:  java.lang.NullPointerException java.lang.NullPointerException

Environment

Application Performance Management 10.x release.

Resolution

To disable this message, do the following:

1) Go to your Agent_home folder

2) Open the file called "webservices.pbd" 

3) Search and add # at the start of each line:

SetTracerClassMapping: ClientAxis2CorrTracer com.wily.powerpack.webservices.extension.agent.trace.correlation.Axis2ClientCorrelationTracer com.wily.introscope.probebuilder.validate.ResourceNameValidator

SetTracerOrdering: ClientAxis2CorrTracer 201

TraceOneMethodWithParametersIfFlagged: Axis2ClientTracing execute ClientAxis2CorrTracer "WebServices"

4) Save the file.

5) Restart the application being restarted.